Terms and Conditions
Welcome to Arvelon!
These Terms and Conditions outline the rules and regulations for the use of Arvelon's website, located at www.arvelon.com.
By accessing this website, we assume you accept these Terms and Conditions in full. Do not continue to use Arvelon if you do not agree with all of the Terms and Conditions stated on this page.
Cookies
We employ the use of cookies. By accessing Arvelon, you agree to the use of cookies in accordance with our Privacy Policy.
Cookies help improve user experience, enable website functionality, analyze website traffic, and personalize content. Some of our advertising and affiliate partners may also use cookies.
Intellectual Property Rights
Unless otherwise stated, Arvelon and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.
You may access content from Arvelon for your personal use, subject to the restrictions set in these Terms and Conditions.
You must not:
- Republish material from Arvelon
- Sell, rent, or sublicense material from Arvelon
- Reproduce, duplicate, or copy material from Arvelon
- Redistribute content from Arvelon without prior written permission
- Use any content for commercial purposes without authorization
User Comments and Content
Certain areas of the website may allow users to post comments, reviews, feedback, or other content.
Arvelon does not review, edit, or monitor all content before it appears on the website. The views expressed in comments belong solely to the individual posting them and do not reflect the views of Arvelon.
To the extent permitted by applicable law, Arvelon shall not be liable for any comments, user-generated content, or any damages arising from such content.
Arvelon reserves the right to monitor, edit, or remove any content that is deemed inappropriate, offensive, unlawful, misleading, or in violation of these Terms and Conditions.
You warrant that:
- You have the legal right to post the content.
- Your content does not infringe any intellectual property rights of third parties.
- Your content does not contain defamatory, offensive, obscene, or unlawful material.
- Your content does not violate privacy rights.
- Your content will not be used to solicit business unlawfully or promote illegal activities.
By posting content, you grant Arvelon a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content in any media.
Product Information
Arvelon strives to ensure that product descriptions, images, pricing, and other information displayed on the website are accurate.
However, we do not guarantee that all information is complete, current, or error-free. Product colors may vary depending on your device display settings.
We reserve the right to modify product information, pricing, promotions, and availability without prior notice.
Orders and Payments
By placing an order on our website, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the chosen payment method.
- Arvelon reserves the right to refuse or cancel any order at its sole discretion.
- Additional verification may be required before order acceptance.
Orders are considered accepted only after payment confirmation and shipment processing.
Shipping and Delivery
Delivery times provided are estimates and may vary depending on location, customs clearance, courier services, weather conditions, and other factors beyond our control.
Arvelon is not responsible for delays caused by third-party shipping providers.
Risk of loss and ownership of products transfer to the customer upon delivery.
Returns and Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Customers should review the Return Policy before making a purchase.
Hyperlinking to Our Website
The following organizations may link to our website without prior written approval:
- Government agencies
- Search engines
- News organizations
- Online directory services
- Accredited businesses
These organizations may link to our website provided the link:
- Is not deceptive
- Does not falsely imply sponsorship or endorsement
- Fits within the context of the linking party's website
We may approve additional link requests from reputable organizations at our discretion.
iFrames
Without prior written approval, you may not create frames around our webpages that alter the visual presentation or appearance of our website.
Content Liability
We shall not be held responsible for any content appearing on third-party websites that link to or reference our website.
You agree to defend and indemnify Arvelon against all claims arising from content published on your website that links to ours.
No link should appear on any website that may be interpreted as:
- Defamatory
- Obscene
- Illegal
- Fraudulent
- Infringing upon third-party rights
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website.
Nothing in this disclaimer will:
- Limit or exclude liability for death or personal injury caused by negligence
- Limit or exclude liability for fraud or fraudulent misrepresentation
- Limit liabilities in any way not permitted by law
As long as this website and its services are provided free of charge, Arvelon will not be liable for any loss or damage of any nature.
Limitation of Liability
Arvelon shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website
- Purchase of products
- Inability to access the website
- Errors or interruptions in service
- Third-party actions
Our total liability shall not exceed the amount paid by the customer for the relevant order.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable to the jurisdiction in which Arvelon operates.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts.
Changes to These Terms
Arvelon reserves the right to revise these Terms and Conditions at any time without prior notice.
By continuing to use the website, you agree to be bound by the latest version of these Terms and Conditions.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us through the contact information provided on our website:
Website: www.arvelon.com
About The Products
Are these local products?
Arvelon carefully chooses the finest materials used in our products from various parts of the world, developed in partnership with several globally renowned laboratories. These products are exclusive and propriety to Arvelon. For more information about a specific product, please contact us.
Are there any harmful effects of your products?
Our products are safe and developed especially for the South Asian skin. We have excellent feedback from our customers, many of whom have been buying from us for years. However, all skin types are different and some products may not suit you specifically. Therefore, as good practice for using any new skin care product, we recommend using the product on a patch of your neck first to see if there is any reaction.
How long will I have to wait to see results?
There are many harmful products in the market, which promise quick results but pose great threat to your skin health. At Arvelon, we believe healthy and natural is beautiful. While our products have proven to deliver results, natural products take a longer time to show effectiveness, compared to harmful chemicals and you can expect to see results from within 7 days of regular use, which gradually improve.
Can I use your product for skin treatment?
Our products help clients get rid of acne, uneven skin-tone and our anti-aging products can revitalise your appearance. However, these are not medicinal products. For severely damaged skin, we recommend consulting with a doctor.
How long can I store the products?
Our products are long lasting but as they spend many days in international shipping, warehousing etc., we generally recommend shelving them for no more than 12 months from your date of purchase. Some products may require special care and storage protocol. Please refer to the product page for more specific information.
Purchasing from Arvelon
How do I place my order?
You can add products to cart on our website, contact us on Facebook, or drop us a message over WhatsApp. We’ll just need your Name, Phone # and Delivery Address and one of our Customer Care Representatives will confirm your order.
How do I pay for my order?
For now, we are offering Cash on Delivery all over Pakistan. But we are working on introducing popular mobile banking channels for ease of payments. Let us know if you have a preference.
How do I know I’ll get what I paid for?
There is zero risk for you. If you find a product missing in the package delivered and you’ve already paid for it, we will ship you the remaining products ASAP. Just let us know.
Can I get a discount?
That’s conditional to Kashmir ki Azadi. Sorry.
However, check out our product bundles which are already discounted packs. We also provide FREE SHIPPING on orders over Rs. 2489
Can you deliver abroad?
Sorry. For now, we only deliver in Pakistan but we are working on UAE. Soon we will be there.
Shipping Information
How does my order arrive?
Your order will arrive via courier. You have to pay the cost when you take possession of the package from courier.
When will my order be dispatched?
We have shipments going out on all working days. Any order confirmed by 5PM will be dispatched the same day. Weekend orders go out on Monday.
When will I get my order?
Your order should reach you within 1 to 3 working days, depending on your location. Make sure your address is clear and your phone is on.
Can I track my order?
Of course. Ask us to share the tracking code with you and we’ll send it right over via email, WhatsApp (03342783566) or Facebook Messenger.
What are the Delivery Charges?
A flat delivery rate of Rs. 199 applies to all regular orders.
However, Arvelon offers FREE DELIVERY to all parts of Pakistan on orders of Rs. 2489 or more.